Please include the complete model & serial number. All the
numbers and letters. Please send us all the information you have. Many times
we don't even get a model number when people are looking for parts. We need
ALL THE NUMBERS IN ORDER TO LOOK UP YOUR PARTS!!! Just remember, nothing is standard.
We don't guess when we look up your parts.
Include a description of the parts needed.
Carburetor parts. With most chainsaws & trimmers, we will need to know the type of carburetor.
Please send that information with your request. We need all the letters
& numbers off of the carburetor.
Once you have e mailed us , we will get back to you with
a price quote usually within 24 hours. Phone requests after 12 noon may not
be returned until the next day. Email works better!!! No playing phone tag
Include your zip code for shipping costs
All price quotes in U.S. Dollars.
Effective 6/1/05 New York State residents must add
Please include the original price quote with your
email or mail order. Also include your complete address, zip code and phone number
need you zip code to calculate shipping costs. If you call your order
in , have the date of your email ready. This helps us find your email &
process your order faster.
Payment methods: VISA - MASTERCARD -
DISCOVER CARD - PAYPAL - USPS MONEY ORDER
EFFECTIVE 5/20/2009 WE WILL NO
LONGER EXCEPT PERSONAL CHECKS AS PAYMENT. TOO MANY PROBLEMS WITH CHECKS.
CREDIT CARD ORDERS: You can send your credit card information via email in 2
separate emails. The first 8 digits of your credit card in the first email and the
last 8 digits & expiration date in the second email. Starting in January
15,2013, we will need your 3 digit number on the back of your credit cards. Make sure you
include your shipping address. We will need your billing address for your
credit card ,if it is different than your shipping address. We have a new credit card process that requires us the ask for
the street address. This helps cut down on credit card fraud & reduces
our credit card costs.
Effective 4/01/2016 NEW
SHIPPING RATES : ALL ORDERS WILL HAVE DELIVERY CONFIRMATION NOW. We will ship most small items, via
1st Class Mail : $ 5.95 S&H minimum with delivery
.These small parts must fit in the
small shipping envelopes or boxes and under $ 20.00 in value. All 1st class parts orders over $ 20.00
,weigh under 13 oz. and fit in the small shipping envelopes or small box
will be $ 6.95 S&H with delivery confirmation.
Small flat rate priority mail
$ 8.95 S&H with delivery confirmation . If
it fits ,it will ship in this box( UP TO 4
All other shipping is based on your zip code & weight.. We will try to ship packages the most economical way as possible.
Orders over $
100.00 will have insurance added or on
request. Hopefully this will make sure that the packages get to there destination,
without disappearing in route .High value , heavy packages & large packages will be shipped
APO, FPO, HAWAII, ALASKA & US POSSESSIONS will be shipped via USPS Priority Mail.
Most of the orders we ship out of here are
under 2 pounds.
SHIPPING SYNOPSIS: MINIMUM 1ST CLASS
$ 5.95 S&H with delivery confirmation and under $20.00 in value,.
$ 6.95 1ST CLASS
S&H ON ORDERS OVER $ 20.00 AND WEIGH UNDER 13 OZ .WITH DELIVERY CONFIRMATION.
SMALL FLAT RATE PRIORITY MAIL
BOX $8.95 WITH DELIVERY CONFIRMATION & UP TO 4 POUNDS. IF IT FIT IN THIS, IT SHIPS.
Delivery confirmation is included with the
1st class mail , Priority Mail
& Parcel Post rate.
All domestic orders will be assessed a $
3.00 handling charge + the freight
cost. The handling charge helps us to recover some of our cost on shipping
All foreign orders, $
10.00 handling charge + the freight cost. This
is due to additional customs forms needed & a trip to the post office. This does not effect APO, FPO or US possessions.
There are no parts returns on any SPECIAL ORDERED PARTS
(parts that we do not stock). There is a 25% restocking charge on stocked parts. You
must have a prior return authorization before sending any parts back. No returns
on any electrical parts or parts that have been installed. Freight and handling charges will
not be reimbursed.
There are no returns on any new engines or power equipment. All
sales are final.
Price quotes are good for only 30 days. Freight and parts
costs are subject to change with out prior notice to us.
Effective 6/01/05 NEW YORK
STATE residents must add sales tax 8%.
All foreign orders must use credit cards
All price quotes in U.S. Dollars.